Senior Finance, RTR (EMEA)

Job Title: Senior Finance, RTR (EMEA)
Contract Type: Permanent
Location: Kuala Lumpur
Salary: RM15,000 and above
Contact Name: Maheswary Kandasamy
Contact Email:
Job Published: March 20, 2020 11:31

Job Description

About the role

Our client in logistic industry looking for RTR Senior Manager to lead and supervise a team of professionals to perform relevant General ledger, Intercompany, and Reconciliation tasks and procedures in line with Group policy, internal and external accounting principles, regulations and compliance requirements.


Your responsibilities

Internal Stakeholder

  • Adhere to financial reporting and compliance requirements.

  • Maintain good relationship with internal/external customers.

  • Keep up the service level at all time with proactive monitoring of operational activities and KPls.

  • Support APSSC Management in various day to day business requirements.

  • Ensure that all CREST (Group Consolidation System) submissions are meeting area, region and global deadlines and in accordance with the IFRS and DPDHL accounting guidelines.

  • Perform review of month-end reports and follow-up with the team to resolve issues in timely manner before CREST block.

  • Ensure that all balance sheet account reconciliations are prepared and reviewed as per deadlines mentioned in the SLA.

  • Lead balance sheet reviews with the countries and drive to completion all identified actions.

  • Support globally and/or regionally driven balance sheet reviews.

  • Perform service review meetings with the business partner as per service review schedule.

  • Proactively identify process improvement opportunities and discuss with the business partners.

  • Respond to the queries and issue logs raised by business partners within the time specified agreed in the SLA.

  • Maintain strong client relationship.

  • Provide information requested by APSSC management on day to day matters.

External Stakeholder

  • To liaise with external auditor and resolve the queries related to services performed by APSSC.


  • Ensure that all processes are running smoothly within the team.

  • Be able to influence decisions / actions by value added inputs into the organization’s business processes.

  • Support the team members in performing the task if they face issues or problems.

  • Ensure that all control is implemented, evidences gathered and timely reviewed as per the Internal Control Framework and CRISP.

  • Ensure that all the agreed KPI are monitored and meet.

  • Ensure the proper staff backup plan is in place and timely reviewed.

  • Resolve customer or technical issues escalated by own team such as overdue data, billing disputes, problems with data quality or reconciliations.

  • Periodic review of S0Ps and ensure that all S0Ps are updated in timely manner by the team.

People Management

  • Keep up the team engagement and motivation.

  • Minimize the team attrition rate.

  • Effectively manage & lead the team in meeting agreed goals & KPls

  • Guide and support team to resolve day to day issues in service delivery

  • Coach and support the team members in performing the task if they face issues or problems such as complex reconciliations

  • Maintain strong relationship with the team.

  • Drive performance and keep up the engagement and motivation of the team.

  • Ensure comprehensive training program is in place so staff will perform the task effectively as well as ready for the next role in due course.


You will have


  • Ability to drive quality reviews and challenge legacy practices.

  • Establishing a course of action to accomplish specific goals and drive through to completion.

  • Experience in supporting a shared service centre (preferred).

  • Excellent communication and report writing skills.

  • Self-motivated and collaborative.

  • Demonstrating a high level of commitment, energy and resilience in doing the job.

  • Strong Team Leading and Management skills.

  • Good Coaching skills to guide the team.

  • Ability to express well-thought concise and timely oral and written information.

  • Ability to relate to cross-cultural processes and country sensitivities.

  • Good team player.

  • Ability to effectively explore alternatives so as to reach common results.

  • Good Knowledge of SUN system (Other ERP knowledge will be added advantage).

  • Strong command on Excel, Word (Access knowledge will be added advantage).

  • Experience in logistic industry (preferred).

  • Solution-oriented.


  • Finance & Accounting Skills.

  • Possess excellent Finance and Accounting skills including the good knowledge of IFRS.

  • Problem Solving.

  • Excellent problem-solving skill to assist and resolve day to day operational issues raised by the business partners or team.

  • Decision Making.

  • Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in the conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.

  • Planning and Organization.

  • Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Schedules time effectively and use efficient work methods and tools.

People Management SkiIIs

  • The Job holder should have strong people management skills and have 3 - 5 years’ experience in this area.

People Development

  • Facilitates the development of others through personal involvement in coaching, mentoring and sponsorship. Creates an environment that fosters learning, growth and development to improve MENA FHS capability to achieve the strategic vision.


  • 5-8 years of working experience of which the last 3-5 years of experience in managing a team (shared services experience will be preferred).

  • University Degree or Professional Qualification in Finance and Accounting.

  • Head of Financial Accounting in APSSC or similar role in the area, region and global office.