Desktop Engineer

Job title: Desktop Engineer
Contract type: Permanent
Location: Singapore
Salary: SGD5,000 - SGD8,000 per month
Contact name: Mohd Shahbaz Khan
Contact email:
Published: about 1 month ago

Job description

​About our client

We are currently seeking a dynamic and driven End User Computing (EUC) Engineer to join my client in their global team as a leading financial technology company. There EUC team plays a vital role in supporting all aspects of our organization, utilizing cutting-edge technology to meet the diverse needs of our users and the company.

Your responsibilities

  • Facilitate the onboarding and training of new end users within our client environment.

  • Provide expert-level support for hardware, software, networks, and servers, including Windows and Mac devices, as well as mobile devices such as Apple and Android.

  • Take ownership of project management and execution.

  • Manage access for all end user computing resources.

  • Provide mentorship to EUC Analysts.

  • Handle ticket and incident management via ServiceNow, including issue resolution, escalation, and documentation.

  • Manage hardware imaging and software deployment.

  • Administer Active Directory, Azure, Intune, and Exchange Online, including device authentication and user/group maintenance.

  • Oversee file, print, and DHCP management.

  • Manage IT hardware procurement workflow.

  • Handle physical management of IT hardware.

  • Troubleshoot conference room AV systems and support video conferencing platforms (Zoom, Teams, Webex, etc.).

  • Provide support for broker and trading floor technology, including turret phones, tablet computers, wireless networking, proprietary tools, and data display support.

You will have

  • Bachelor’s degree in computer science, MIS, CIS, or related field.

  • Profound experience with Microsoft Active Directory, Azure, Intune, Exchange Online, Windows OS, MacOS, and Microsoft Office Suite.

  • Three or more years of hands-on experience with Microsoft Active Directory and Windows desktop/server administration.

  • Significant experience with PowerShell administration and scripting.

  • Technical certifications such as MCSA/MCSE, CompTIA, JNCIA-Junos, etc.

  • Strong multitasking, time prioritization, collaboration, and communication skills.

  • Experience in an exchange, trading facility, or financial services industry.

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