Job description
About our client
We are currently seeking a dynamic and driven End User Computing (EUC) Engineer to join my client in their global team as a leading financial technology company. There EUC team plays a vital role in supporting all aspects of our organization, utilizing cutting-edge technology to meet the diverse needs of our users and the company.
Your responsibilities
Facilitate the onboarding and training of new end users within our client environment.
Provide expert-level support for hardware, software, networks, and servers, including Windows and Mac devices, as well as mobile devices such as Apple and Android.
Take ownership of project management and execution.
Manage access for all end user computing resources.
Provide mentorship to EUC Analysts.
Handle ticket and incident management via ServiceNow, including issue resolution, escalation, and documentation.
Manage hardware imaging and software deployment.
Administer Active Directory, Azure, Intune, and Exchange Online, including device authentication and user/group maintenance.
Oversee file, print, and DHCP management.
Manage IT hardware procurement workflow.
Handle physical management of IT hardware.
Troubleshoot conference room AV systems and support video conferencing platforms (Zoom, Teams, Webex, etc.).
Provide support for broker and trading floor technology, including turret phones, tablet computers, wireless networking, proprietary tools, and data display support.
You will have
Bachelor’s degree in computer science, MIS, CIS, or related field.
Profound experience with Microsoft Active Directory, Azure, Intune, Exchange Online, Windows OS, MacOS, and Microsoft Office Suite.
Three or more years of hands-on experience with Microsoft Active Directory and Windows desktop/server administration.
Significant experience with PowerShell administration and scripting.
Technical certifications such as MCSA/MCSE, CompTIA, JNCIA-Junos, etc.
Strong multitasking, time prioritization, collaboration, and communication skills.
Experience in an exchange, trading facility, or financial services industry.
