Job description
About our client
This company stands at the forefront of global leadership in working capital management, delivering customized solutions spanning across 75 countries. They revolutionize receivables, turbocharge cash flow, and shield against risk for thousands of corporate clients and partners. Their comprehensive services offer unparalleled coverage, lightning-fast speed, and immense value, processing billions of dollars in transactions annually. With strategic hubs in US, Japan and Kuala Lumpur their dynamic multilingual team facilitates transactions in 26 currencies, ensuring seamless service delivery in multiple languages worldwide.
About the role
The Program Team is responsible for the diligent management of the assigned program/s including client servicing, service delivery, exceptions processing, program monitoring and risks reporting.
Your responsibilities
Responsible for the daily tasks within the program.
Monitoring the program processes.
Train program’s stakeholders on GSCF’s services and systems.
Evaluate and issue change requests and review them with the client.
Ensure agreements (statement of works, changes requests, authorization matrix, function & notification matrixes) are implemented and monitored.
Ensure agreements and all program relevant manuals are updated regularly.
Timely reporting/escalating of risks, exceptions, incidents, opportunities to the superior.
User acceptance testing of the new features to be released to production.
You will have
Japanese language is needed.
Strong communication skills both verbal and written.
Proficient in Microsoft Office especially Excel.
Highly organized with strong attention to detail.
Team player – energetic, enthusiastic, and personable.
Other Details
Working location: Mutiara Damansara.
Working mode: (Hybrid) 2 days in the office, 3 days WFH.
Public Holiday following Malaysia.
Open for both Local and Native.
Contractual bonus 13th month salary.
If you are seeking to join a collaborative team and are prepared to assume significant team responsibilities, this opportunity is tailored for you.
Interested candidates, APPLY today or email your comprehensive resume/CV to afif.kamal@ellwoodconsulting.com.my
Kindly note that only successful or shortlisted candidates will be contacted via WhatsApp, phone call, or email.
