Job Description
About our client
A multi-facets industrial conglomerate, is expanding their IT Shared Services in Malaysia.
About the role
The position requires you to provide functional support & developing RPA solutions on the business process atomization to end-users.
Your responsibilities
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Ability to understand current business process along with technical knowhow and to act as a bridge of user requirements to vendor when required;
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To participate in solution design against business requirements.
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Conduct feasibility study and identify gaps.
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Troubleshooting capabilities on issues raised to identify root cause and quick resolving skills;
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To follow current code adherence like proper commenting, adherence to design, nomenclature and security practices.
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Following best practices for code development, reviews and releases.
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Participating in peer review process of codes adhering to design.
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Ability to deliver with the given estimated timelines.
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Timely updating superior for any concerning issues.
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Prepare inhouse functional specs, technical documentation, conduct SIT, coordinator for UAT with users and deployed 'packages' to test or production environment.
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Fixing bugs during SIT and UAT.
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Ensure SN tickets are meet within the SLA.
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Assist in the deployment of new projects and roll-out of global applications when required.
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Conduct training to users when required.
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Stay up to date with RPA technology to add value in implementing the best way for automation.
You will have
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Bachelor’s degree in Computing/Information Technology or equivalent.
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2 to 5 years’ experience in functional support and know-how of technical skills in developing RPA solutions to users.
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Minimum 3 years with technical skills in programming languages/platforms eg .NET, VB, C++, SQL, JAVA.
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Excellent understanding of workflow-based logic and the ability to both understand the business process from a workflow diagram and conceptualize as an automated process;
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Strong in requirement gathering and analysis (ability to work with a structured and methodical approach, combined with an inquiring mind).
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Fast, independent, disciplined worker and must be a team player;
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Good written and verbal communication skill to interact with all levels of users (from leadership to ground staff).
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Detail-oriented and analytical thinking. Able to analyze issued and develop a clear action plan.
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Proactive approach to work, hungry for new responsibility and consistently exceeding & objectives defined.
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Fast, independent, disciplined worker and must be a team player.
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Good written and verbal communication skill to interact with all levels of users (from leadership to ground staff).
