Head of E-commerce

Job Title: Head of E-commerce
Contract Type: Permanent
Location: Selangor
Salary: RM10,000 - RM15,000
Contact Name: Christine Ow Yong Hwei Chen
Contact Email:
Job Published: June 18, 2020 10:05

Job Description

About our client

Our client is a well-respected brand in the retail industry. They have incredible presence in the market with an aggressive expansion plan within and outside of the country.


About the role

We are looking for a capable leader to lead the overall E-commerce team and working closely with marketing and IT team. You will be reporting to the VP, Marketing.


Your responsibilities

  • Provide leadership for the E-Commerce team in Malaysia.

  • Own and manage the overall E-Commerce budget for and marketplace.

  • Manage all online activity about traffic acquisition, sales, conversion, and a/b testing and reporting.

  • Develop and implement E-commerce strategy to improve website performance.

  • Work with developers to improve website speed.

  • Work with the marketing team or manage digital marketers to improve quality and traffic acquisition.

  • Research market to discover new trends and technologies to improve website performance.

  • Analyze various data to deliver data-driven strategies to deliver top performance and achieve KPIs.

  • Oversee or directly manage digital marketing channels across PPC, SEO, FB, IG.

  • Display, affiliates, and email marketing and social media.

  • Develop content calendar and oversee website uploads and landing pages development.

  • Report on performance.

  • Work closely with the local buying team on product co-sourcing.


You will have

  • At least five years of experience in a similar role.

  • Experience managing marketing and tech teams.

  • Experience developing and overseeing digital marketing strategies.

  • Excellent understanding of web design and web analysis.

  • Strong marketing and tech background.

  • Understanding and experience in, UX, Adobe Photoshop and Google Analytics.

  • Knowledge of digital marketing channels such as PPC, SEO, Social Media Display and affiliate marketing channels.

  • Knowledge of Attribution modelling, website speed optimization, A/B testing, conversion management, sales journey optimization, traffic analysis, and reporting tools.

  • Degree level in Marketing / Digital Marketing or any related field.