Claims Executive

Job Title: Claims Executive
Contract Type: Permanent
Location: Kuala Lumpur
Salary: Below RM5,000
Contact Name: Sheni Krishnan
Contact Email:
Job Published: June 13, 2017 12:16

Job Description

About our client

Our client is an Insurance shared services company. Their operations team primarily services Broking, Claims, & Finance.


About the role

The job holder is responsible for the day to day operations of Claims team in the Shared Services.


Your responsibilities

  • Registration, Processing of General Insurance claims within turnaround time.
  • Ensure proper filing of documents done within turnaround time.
  • Prepare monthly claims payment report.
  • Ensure invoice are processed and settled within stipulated turnaround time.
  • Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients.  
  • Compute claims settlement and verify reimbursements from insurers are correct.
  • Where needed, interact with stakeholders to ensure proper execution of tasks.
  • Proactively identify problems with the team or client and present solutions.
  • Participate in project initiatives to improve efficiency and productivity of the department.


You will have

  • Understanding of Insurance terminology.
  • Good work ethics with high level of integrity, detailed oriented, compliant and process driven.
  • Good communication skills, is proficient in English, Chinese (literate) and/or other languages.
  • A team player who is hardworking, able to prioritize and meet deadlines.
  • Possess good problem solving ability, interpersonal skills.
  • Able to speak Cantonese.
  • Minimum 1 year experience in working on claims operation.

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