About our client
Our client is a tech conglomerate headquartered in Singapore, housed major brands in the gaming, entertainment and E-commerce industry. They currently have more than 33,000 employee worldwide.
About the role
As a Network Operations Engineer, you will be part of our Technical team and responsible for the implementation of various technical solutions to meet our corporate requirements, and providing technical support in a fast-paced and demanding environment.
Provide network operations support and administration; monitor regional network infrastructure performance and the resolution of technical problems.
Review and ensure all aspects of the infrastructure and service are monitored and that the regional level has clear visibility and awareness of possible service failures or gaps.
Perform problem/issue identification and resolution; work across multiple teams and vendors to identify the root cause and find suitable workarounds or solutions.
Recommend system modifications to improve service quality and stability. Develop good configuration best practices and guidelines.
Ensure current configurations are documented clearly and accurately in Knowledge Base.
Perform, monitor and audit configuration changes across critical regional devices or services, and ensure they are supported with authorised change requests.
Assist with the implementation of agreed infrastructure changes, maintenance routines and component updates and upgrades.
Highlight changes in the environment that may disrupt the service availability or integrity.
Develop and share tested methods in remediating common or highly critical vulnerabilities.
You will have
Bachelor's degree or higher in Computer Science/Information Technology or relevant field.
Minimum 2 years of relevant experience operating in a similar role.
Good understanding of network system, network architecture and services.
Good understanding of firewall and security.
Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment.
Has passion for technology and wants to make a difference with technology solutions.
Experience with Nexus, Cisco, Dell switches is a plus, CCNA is a plus.