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Key Account Manager - Lead Role

Job title: Key Account Manager - Lead Role
Contract type: Permanent
Location: Kuala Lumpur
Sector:
Salary: RM20,000 - RM30,000 per month
Contact name: Jaishinder Singh @ Jay
Contact email: jaishinder.singh@ellwoodconsulting.com.my
Published: about 1 month ago

Job description

​About our client

Our client is a global tech giant with recently launched e-commerce platform in S.E.A region.

About the role

You will be responsible to manage the planning and development of key categories, including the key sub-categories: plan key merchant and products enrollment, design and execute the category development strategy, work with the campaign team on promotions.

Your responsibilities

  • Drive categories specific strategies and business initiatives.

  • Overall management of business’ top and bottom line and collaborating strongly with cross functional teams to drive operational improvements.

  • Responsible for identifying, prioritising and recruiting the merchants in the categories.

  • Map out the key accounts and high potential accounts in the category through different information channels (competitor data, industry data, events, etc.).

  • Maintain ongoing relationships with category key accounts even after they are onboard.

  • Manage accounts (KA team is in charge of KA management, high potential account team is in charge of high potential accounts management) on the marketplace, including new merchants' incubation, growth, product portfolio, pricing strategy and promotions.

  • Build trust with merchants' key stakeholders and maintain a good relationship with key contact persons.

You will have

  • Minimum Bachelor's Degree or above.

  • More than 8 years of relevant experience with major e-commerce marketplaces with strong connection to local seller resources.

  • Good understanding of the consumer demands, payment, logistics and overall regulatory landscape.

  • Experience in e-commerce industry or have experience in using e-commerce platform.

  • Good communication and leadership skills, hard-working and open-minded.

  • Enjoy building things from scratch and getting hands dirty.

  • English proficiency required.

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