Client Service – Production Support

Job title: Client Service – Production Support
Contract type: Permanent
Location: Singapore
Salary: SGD8,000 - SGD12,000 per month
Contact name: Mohd Shahbaz Khan
Contact email:
Published: 11 months ago

Job description

​About our client

My client is a global FX Trading Platform, whose EMS solution is sought by major global financial institutions – banks, broker dealers and hedge funds – to better connect their FX trading desks with liquidity providers, wherever they are, through proprietary distribution connectors.

Your responsibilities

  • Implement solutions for integrating Internal product across multiple clients. This usually involves overall software deployment along with support and maintenance of the client system.

  • Support product at the client sites on an ongoing basis. This requires the candidate to learn the business requirements and implement them for both Backend and Frontend of the system.

  • Constantly build tools and scripts to automate the installation and troubleshooting of the system.

  • Manage the overall client setup and work as technical managers for the accounts allocated.

  • Come up with New Product/Enhancement Ideas based on the experience with the clients and assist in the development and refinement of product and software requirements.

  • Take ownership of specific modules within the system and work on fixing bugs and making enhancements in those modules, thus contributing to the product release process.

You will have

  • Bachelor’s degree in technology.

  • In-depth knowledge of Unix/Linux commands.

  • In depth knowledge of Shell/Perl/Python scripts.

  • Motivation and self-determination to learn and grow.

  • Ability to work and cope in a challenging environment.

  • Well organized work habits with attention to detail.

  • Prior experience in the financial domain is an added advantage.

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