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Business Analyst

Job title: Business Analyst
Contract type: Permanent
Location: Kuala Lumpur
Sector:
Salary: RM4,000– RM6,000 per month
Contact name: Izzah Hayati Saibudin
Contact email: izzah.saibudin@ellwoodconsulting.com.my
Published: 10 days ago

Job description

​​​​About our client

Our client has been serving Fortune 500 enterprises and large- and medium-sized clients, with outstanding results. They are serving their client in various industries, namely, telecommunication, government, manufacturing, banking and financial services, public service, and energy.

They are looking for individual to serve their banking clients.

Your responsibilities

  • Work closely with the client to ensure requirements are captured, the scope is controlled, and expectations are met.

  • Read and understand the project documentation; create and maintain high-quality business analysis artifacts, including function specifications, requirement documents, user story, user guide activity diagram, workflow, and business decision chart.

  • Liaise with key stakeholders to ensure that deliverables meet the needs of both internal departments and end users.

  • Work closely with team members to synthesize analysis into key features and develop actionable recommendations.

  • Engage with SMEs/end users to work out the system design, system workflow, system functions, and system UI when implementing the projects or products.

  • Review the solution from the tech team to make sure the solution satisfied the client's expectations.

  • Review the test case from the QA team to assure the test case covers all requirements and business scenarios.

  • Create/review the end-to-end test scenarios from the business point of view.

  • Perform system acceptance testing.

  • Support the user acceptance testing, including guidance the business user to perform system tests, clarifying the UAT findings, follow up the UAT bug fixing, etc.

  • Demonstrate the system to the business user as well as conduct the UAT and production training.

You will have

Required Experience:

  • Minimum of 2 years of business analysis working experience in technical application development projects.

  • Domain knowledge in banking will be an added advantage.

Required Skills:

  • Bachelor’s Degree in relevant courses.

  • Language, English, Mandarin.

  • Good presentation, communication, and negotiation skills, able to communicate results and analysis to both technical and non-technical audiences.

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