Job Description
About our client
Our Client is a Technology Consulting Firm.
About the role
Our Client is Looking for Implementation Lead.
Your responsibilities
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Manage a team of Integration Consultants that cover multiple application and platforms.
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Good understand of the all the integration points and data transformation rules residing in each of the integration points.
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Produce and maintain the overall Integration and Data Flow diagram, Object diagram of all integration points and applications.
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Manage the manpower capacity requirement and ensure that all manpower resources are charge out to project code.
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Ensure that efficiency and effectiveness of integration COE operation, assess the effectiveness of resources support the customers.
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Ensure that adequate timesheet and allocation of works to resources in the team.
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Manage the Prioritization of the work assignment to team members, as well as all service requests and change requests from users.
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Manage the stake holders of the customers relating to integration related topics.
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Handle all the incidents related to the integration issues, and ensure it meet SLAs setup in the Master Service Agreement.
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Lead the diagnostic of Problems identify for the integration area and provide RCA for all problem related to integration within the SLAs timeline.
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Follow up on all compliance activities and requirement that related to Audit, Security Vulnerability, Patch Management.
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Work closely with other team such as System Team, EUC Team, Cyber-Security Team and other application operate team to provide good support to the customers.
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Work closely with Enterprise Architect to ensure update of all Integration in customers’ environment.
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Identify, plan and execute area of improvement across integration area.
You will have
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Bachelor’s degree Computer Science course.
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8 to 10 years integration with experience with minimum 5 years in leading a integration support team with a proven track record of impactful sales and delivery to large organizations.
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Strong Integration and Data transformation experiences.
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Good knowledge of Mulesoft, Informatica BDM/MFT and Clouds.
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Good communication skill and team player.
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Practical experience of deploying Integration in large organisations.