Integration Lead

About our client

Our Client is a Technology Consulting Firm.

About the role

Our Client is Looking for Implementation Lead.

Your responsibilities

• Manage a team of Integration Consultants that cover multiple application and platforms.

• Good understand of the all the integration points and data transformation rules residing in each of the integration points.

• Produce and maintain the overall Integration and Data Flow diagram, Object diagram of all integration points and applications.

• Manage the manpower capacity requirement and ensure that all manpower resources are charge out to project code.

• Ensure that efficiency and effectiveness of integration COE operation, assess the effectiveness of resources support the customers.

• Ensure that adequate timesheet and allocation of works to resources in the team.

• Manage the Prioritization of the work assignment to team members, as well as all service requests and change requests from users.

• Manage the stake holders of the customers relating to integration related topics.

• Handle all the incidents related to the integration issues, and ensure it meet SLAs setup in the Master Service Agreement.

• Lead the diagnostic of Problems identify for the integration area and provide RCA for all problem related to integration within the SLAs timeline.

• Follow up on all compliance activities and requirement that related to Audit, Security Vulnerability, Patch Management.

• Work closely with other team such as System Team, EUC Team, Cyber-Security Team and other application operate team to provide good support to the customers.

• Work closely with Enterprise Architect to ensure update of all Integration in customers’ environment.

• Identify, plan and execute area of improvement across integration area.