HR Lifecycle Management (Mandarin Speaker)

Job Title: HR Lifecycle Management (Mandarin Speaker)
Contract Type: Permanent
Location: Selangor
Salary: RM5,000 - RM7,000
Contact Name: Ivan Chow
Contact Email:
Job Published: January 17, 2020 15:01

Job Description

About our client

Our client is one of the largest Healthcare company founded more than 100 years ago. 


About the role

The incumbent provides customer service and advisory support to HR and business partners on global HR systems and processes across APAC region.


Your responsibilities

  • Provide customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting.

  • Supports Global HR Centers of Excellence in system maintenance activities.

  • Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working.

  • Provide guidance and advisory to first level support teams.

  • Execute system data maintenance and administrative activities in support of HR business processes.

  • Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations.


You will have

  • Min 2-3 years working experience in a shared service center, preferably in an HR services environment. 

  • Proven track record of being able to deliver in a matrix organization.

  • Ability to work independently in a fast-paced environment and to handle multiple, competing priorities.

  • Having a growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback).

  • Knowledge of Workday HR Processes is an added advantage.  

  • Able to communicate in fluent English and Mandarin (read, write, & speak).