Head of Site Reliability

Job Title: Head of Site Reliability
Contract Type: Permanent
Location: Singapore
Salary: SGD Attractive
Contact Name: Shashi Natrajan
Contact Email:
Job Published: July 19, 2019 16:32

Job Description

About our client

Our Client is a Large Regional Bank.


About the role

You will be responsible for the infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. 


Your responsibilities

  • Manages team size circa 50 + in Asia.

  • Champions production resilience and availability, focusing on superior client experience, by working with the businesses and technology teams.

  • Drive the implementation of Site Reliability Engineer (SRE) and Chaos Engineering design for all strategic systems.

  • The main mission of the role apart from providing superior client experience through reliability and scalability is to drive towards a fully automated and intelligent production environment leveraging instrumentation and machine learning. 

  • Drive effective communication between business and technology with regards to production service reliability and performance.

  • Drive continuous improvements in processes or systems leveraging Site Reliability Engineering methods.

  • Respond to, evaluate and analyse production incidents to minimise their impact as well as devise innovative solutions to prevent them in the future.

  • Improve the reliability and availability of systems by gathering hard data, designing systems for increased service reliability and performance.

  • Provide expert advice and training to our engineers as to which technology solutions and advanced reliability techniques to use on each situation.


You will have

  • Bachelor’s Degree in Computer Science and at least 15 or more years of relevant experience.

  • Experience driving major transformation programmes for production resilience and performance, and client experience.

  • Experience with Core Java 8, Cloud Foundry (or equivalent), Amazon Web Services (or equivalent), relational and non-relational databases, and Linux, Unix systems.

  • Experience with distributed architecture, SOA, microservices and Platform-as-a-Service (PaaS).

  • Experience in Agile and Test-Driven Development (TDD) methodologies.

  • Experience with high availability, high-scale, and performant systems.

  • Experience with managing cloud architecture based environment is highly desired.

  • Experience with Banking will be an added advantage.