Group Chief Operation Officer

Job Title: Group Chief Operation Officer
Contract Type: Permanent
Location: Klang Valley
Salary: RM Attractive
Contact Name: Christine Ow Yong
Contact Email:
Job Published: March 05, 2020 13:58

Job Description

About our client

Our client is one of the top payment service providers in the region.


About the role

You will provide the leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. You will be report to the Group CEO. This is a 2 years contract position- renewable.


Your responsibilities

  • Collaborate with the Group CEO in setting and driving organizational vision, operational strategy, and hiring needs.

  • Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning.

  • Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the Group CEO.

  • Oversee company Group’s operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met.

  • Ensure effective recruiting, on boarding, professional development, performance management, and retention.

  • Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary.

  • Analyze internal operations and identify areas of process enhancement.

  • Directly oversee Sales, Business Development, Operations, IT, HR, and Finance together with the Group CEO.

  • Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability.

  • Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting.

  • Maintain and build trusted relationships with key customers, clients, partners, and stakeholders.


You will have 

  • 5+ years’ experience in executive leadership positions. Must be able to handle experience Country Heads, Business Heads and Group Heads in at least 2 countries.

  • Must have experience in managing sales, business development, operations, marketing, finance and IT.

  • Must have understand P&L and drive P&L results with team members.

  • Experience in managing multiple locations and each company size at least 500 people.

  • Proven ability to drive strategic projects and investments.

  • Leadership skills, with steadfast resolve and personal integrity.

  • Understanding of advanced business planning and regulatory issues.

  • A solid grasp of data analysis and performance metrics.

  • The ability to thrive and contribute in a highly entrepreneurial, cross-cultural and fast paced environment.

  • The gravitas to influence and liaise with a range of high-level stakeholders.

  • Good understanding of the payments industry and retail SME financial services.



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