Job Description
About our client
Our client is a Australian based MNC specializing in satellite network activities.
About the role
Mainly responsible for chasing outstanding/delinquent invoices to the company and plays a vital role in the cash-flow of the organization ensuring credit given to customers is monitored and controlled effectively
Your responsibilities
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Chasing debt by telephone and email to reduce DSO & past due amount.
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Ensure timely follow up delinquent outstanding due with customer, Sales team & Operation team.
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Processing and generating reminder letters and monthly statements. Follow escalation process, where timely escalate to the relevant parties & work closely with Legal team on legal cases for debt recovery. Monthly updated Statement of Accounts must be sent to customers.
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Liaising with the Sales & other OTC functional teams to resolve outstanding queries.
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To issue credit memo requests form with proper approval obtained before send to Billing team for credit note creation.
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Investigating and resolving queries relating to non-payment of invoice.
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Daily, weekly and month end reporting and accounts reconciliations.
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To ensure collection report is timely updated with collection plan, follow up action & escalation process.
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Working to strict monthly and annually collections targets.
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Liaise with customer, Cash Application team & our Accounts Payable team on netting arrangement.
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To issue netting agreement with the sign off from our Accounts Payable team & customer, plus to ensure strictly follow netting processes & controls.
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Working with accounting team on bad debt provision/reserve & follow company bad debt provision policy.
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To propose bad debt to be written off with reasonable debt recovery steps by strictly follow local accounting system/regulations.
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All collections communication emails or files must be kept into collection generic mailbox (Collections.APAC) or collection share folder.
You will have
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Candidate must possess at least a Bachelor's Degree in Finance/Accountancy/Banking or equivalent.
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At least 2 year(s) of working experience in Credit Control/ Collection field is required for this position.
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Malaysian only (Open to all ethnicity).
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Able to communicate fluently in Mandarin & Cantonese (support HK & China market).
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Able to work in KL Sentral area.
