Credit Control, Senior Analyst

Job Title: Credit Control, Senior Analyst
Contract Type: Permanent
Location: Credit Control, Senior Analyst
Salary: RM Attractive
Contact Name: Ivan Chow
Contact Email:
Job Published: November 23, 2020 08:51

Job Description

About our client

Our client is a Australian based MNC specializing in satellite network activities.


About the role

Mainly responsible for chasing outstanding/delinquent invoices to the company and plays a vital role in the cash-flow of the organization ensuring credit given to customers is monitored and controlled effectively


Your responsibilities

  • Chasing debt by telephone and email to reduce DSO & past due amount. 

  • Ensure timely follow up delinquent outstanding due with customer, Sales team & Operation team.

  • Processing and generating reminder letters and monthly statements. Follow escalation process, where timely escalate to the relevant parties & work closely with Legal team on legal cases for debt recovery. Monthly updated Statement of Accounts must be sent to customers.

  • Liaising with the Sales & other OTC functional teams to resolve outstanding queries. 

  • To issue credit memo requests form with proper approval obtained before send to Billing team for credit note creation. 

  • Investigating and resolving queries relating to non-payment of invoice. 

  • Daily, weekly and month end reporting and accounts reconciliations. 

  • To ensure collection report is timely updated with collection plan, follow up action & escalation process. 

  • Working to strict monthly and annually collections targets. 

  • Liaise with customer, Cash Application team & our Accounts Payable team on netting arrangement. 

  • To issue netting agreement with the sign off from our Accounts Payable team & customer, plus to ensure strictly follow netting processes & controls.

  • Working with accounting team on bad debt provision/reserve & follow company bad debt provision policy. 

  • To propose bad debt to be written off with reasonable debt recovery steps by strictly follow local accounting system/regulations.

  • All collections communication emails or files must be kept into collection generic mailbox (Collections.APAC) or collection share folder.


You will have

  • Candidate must possess at least a Bachelor's Degree in Finance/Accountancy/Banking or equivalent.

  • At least 2 year(s) of working experience in Credit Control/ Collection field is required for this position.

  • Malaysian only (Open to all ethnicity).

  • Able to communicate fluently in Mandarin & Cantonese (support HK & China market).

  • Able to work in KL Sentral area.