Credit & Collections Specialists

Job Title: Credit & Collections Specialists
Contract Type: Permanent
Location: Kuala Lumpur
Salary: RM5,000 - RM7,000
Contact Name: Maheswary Kandasamy
Contact Email:
Job Published: August 01, 2019 16:16

Job Description

About our client

Our Client is the world's largest and most diverse filtration, separations and purifications company. They provide cutting-edge solutions for customers who discover, develop and produce biotech drugs, vaccines, cell therapies and classic pharmaceuticals.

About the role

The incumbent is responsible for credit and collections functions supporting the US entity. 


Your responsibilities


  • Develops good collection strategy to maximize collection and risk mitigation.

  • Communicates, builds and maintains strong relationships and effective interface with customers with good business sense.

  • Ensures that terms of payments and credit limits are respected.

  • Monitors customer credit terms to minimize risk of bad debts.

  • Ensures customers operational follow up (unsolved disputes, delivery policy).

  • Cash and debt collection via telephone/mail/liaison visits.

  • Liaises with Business and Customer Support Management for identifying and resolving problems.

  • Mitigates bank instruments support and advisory - LC, BG.

  • Prepares regional forecast review and DSO deliverable.

  • Acts as SME for credit process and SAP related matters.

  • Performs Operational Control Reports & SOX testing.

  • Supports Control Compliance and policy implementation.



  • Weekly Collection updates to Corporate as well as monthly/Quarterly Collection forecast submission.

  • Ensure provision for doubtful debts are review monthly/quarterly as well as write off recommendation and escalating to Financial Controller for review and approval.

  • Prepare AR collection listing for monthly DSO call and monthly AR Ageing with collection status updates for respective Line of Business (LOB).

  • Liaise with Bank on submission of Letter of Credit applications and bank guarantees.

  • Compiling & coordinating monthly or weekly reports.

  • Assisting superior on ad-hoc requests or tasks.

  • Maintenance of daily visual management.

  • SOX – testing, review and compliance.


You will have

  • Diploma/ Degree Holder (preferably finance/accounting/business) 

  • Regional Experienced in O2C in either functions; Credit Collection and Cash App. 

  • Good command in written/spoken English.

  • At least 5 years of experience in Credit Management (and Collections) with good analytical skills.

  • Skilled and aptitude in collections.

  • Proficient in SAP system or related ERP System.

  • Good written and fluent spoken English.

  • Demonstrate customer focus with the ability to build effective working relationship with stakeholders.