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Client Relationship Manager – Life Science Accounts

Job Title: Client Relationship Manager – Life Science Accounts
Contract Type: Permanent
Location: Singapore
Industry:
Salary: SGD15,000 - SGD20,000
Reference: AOKS-332555
Contact Name: Mark Ellwood
Contact Email: mark.ellwood@ellwoodconsulting.com.my
Job Published: February 12, 2020 09:42

Job Description

About our client

Our client is a global leader in business and technology services. They are one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Headquartered and listed in the US it is consistently ranked among one of the most admired companies in the world.

 

About the role

Our client is looking for a dynamic Client Relationship Manager to manage, retain and develop the accounts / portfolio in the Life Science Industry while continuing to focus on growth in the ASEAN region.

 

Your responsibilities

  • Client Relationship Manager will be accountable for managing, retaining and developing accounts / portfolio and driving growth. 

  • Serving as the primary management contact and client liaison, manage relationships with CxOs and other stakeholders.

  • Provide thought leadership / innovation in managing strategic customers.

  • Manage client expectations, provide updates to the senior management, and participate in steering review meetings.

  • Identifying strategic initiatives that help client’s business achieve their goals and drive transformational programs.

  • Strategize and create a blue print for increased mindshare and wallet share in respective market segment/portfolios.

  • Drive growth and customer satisfaction in the accounts / portfolio.

  • Drive account mining / penetration strategies and actively manage pipeline for growth and development of the account / portfolio.

  • Responsible for managing the P&L of portfolio, business planning / budgeting.

 

You will have

  • Seasoned business development professional with excellent track record in managing, retaining and developing businesses.

  • Thorough domain knowledge and experience in Life Science with awareness / expertise in latest digital innovations in the industry / domain.

  • Strong connects with CEOs, CxOs and other stakeholders in Life Science.

  • Possess an interest and passion towards engaging senior level executives in transformation solutions through consultative approach.

  • Strategic thinking and the confidence and ability to plan ahead and stay the course. 

  • Proven track record of improving business performance and winning deals.

  • Strong negotiation, communication and facilitation skills.

  • Willingness to travel extensively as required for the portfolio.

  • Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence. 

  • Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal.