Business Analyst

Job Title: Business Analyst
Contract Type: Permanent
Location: Kuala Lumpur
Salary: RM7,000 - RM10,000
Contact Name: Ivan Chow
Contact Email:
Job Published: November 02, 2021 13:22

Job Description

About our client

Our client is one of the leading Global Cloud Services Solutions provider with teams in UK, US, and Germany and are currently expanding in Malaysia. The goal is to expand additional 20 headcounts within next 2 years.


About the role

You will be one of the pioneer employees in Malaysia. You will be working with various stakeholders in Malaysia and UK and is responsible for the definition and delivery of requirements to support the entire software development life cycle.


Your responsibilities

  • Handling business requests, scoping them, documenting, and defining requirements. Develop initial epic/features/stories within the product onboarding team and planning the user workflows and platform interactions within the product.

  • Understanding of designing user journey and workflows.

  • Scoping integration of the company core solution and understand interaction with third party software vendors.

  • Defining business requirements and reporting them back to stakeholders.

  • Working with the product owner to define test criteria and conducting testing and validation.

  • Analysing customer needs and finding solutions to address them.


You will have

  • Must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.

  • Minimum 3 years in similar role.

  • Experience and understanding of designing user journeys/workflows.

  • Experience with cloud/SaaS services.

  • Experience of requirement writing and integrating with API’s.

  • Experience working in Agile development.

  • Self-motivated, with a proactive approach and consistently delivering to deadlines.

  • Confident to lead & actively participate in brainstorming & refinement sessions with the scrum team to ensure mutual understanding of requirements & to aid estimation.