WMS Process Reengineering Manager

Job title: WMS Process Reengineering Manager
Contract type: Permanent
Location: Kuala Lumpur
Salary: RM10,000 - RM13,000 per month
Contact name: Andre Chiang
Contact email:
Published: about 1 month ago

Job description

Your responsibilities

​Assessment and Analysis:

  • Conduct a comprehensive analysis of existing warehouse processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement.

  • Collaborate with key stakeholders to understand their requirements, expectations, and insights.

  • Utilize an in-depth understanding of WMS functionalities, features, and implementation experience to assess the current WMS.

Process Reengineering Strategy:

  • Develop a strategic plan for WMS process reengineering, aligning it with overall business goals and objectives.

  • Define key performance indicators (KPIs) to measure the success of reengineering efforts.

  • Employ strong analytical skills for process analysis, identifying bottlenecks, inefficiencies, and areas for improvement.

  • Utilize expertise in process redesign to optimize warehouse processes in alignment with industry best practices and organizational goals.

Technology Evaluation and Integration:

  • Evaluate emerging WMS technologies and trends to identify opportunities for improvement.

  • Collaborate with IT teams to seamlessly integrate new technologies into the existing WMS infrastructure.

  • Ensure chosen technologies align with the organization's budget and goals.

  • Exhibit skills in project planning and execution, including defining objectives, setting timelines, resource allocation, and managing budgets.

  • Implement change management strategies to facilitate the smooth transition from old to new processes.

Cross-Functional Collaboration:

  • Work closely with cross-functional teams, including operations, IT, logistics, and finance, to gather input and insights.

  • Foster collaboration and communication between different departments to ensure a holistic approach to process improvement.

  • Utilize data analysis tools and techniques to inform process improvements and measure the impact of changes.

  • Possess WMS configuration capability to support reengineered processes.

Change Management:

  • Develop and implement change management strategies to ensure successful adoption of reengineered processes.

  • Communicate changes effectively to all stakeholders, addressing concerns and ensuring buy-in.

  • Provide training and support to employees affected by the process changes.

  • Maintain clear documentation of current processes, proposed changes, and the impact of those changes.

Risk Management:

  • Identify potential risks associated with process reengineering and develop mitigation plans.

  • Monitor and assess the impact of changes on day-to-day operations and address issues promptly.

  • Lead cross-functional teams involved in process reengineering, ensuring collaboration and alignment with organizational goals.

Performance Monitoring and Optimization:

  • Implement monitoring systems to track the performance of reengineered processes.

  • Continuously analyze data to identify further areas for optimization and improvement.

  • Regularly review KPIs to ensure that the reengineered processes align with organizational goals.

  • Apply continuous improvement principles (Kaizen) to drive ongoing enhancements to warehouse processes.

Compliance and Quality Assurance:

  • Ensure that reengineered processes comply with industry regulations and standards.

  • Establish feedback mechanisms to gather input from warehouse staff and other stakeholders for process refinement.

  • Implement quality assurance measures to guarantee accuracy and reliability in warehouse operations.

  • Exhibit problem-solving skills, including root cause analysis and risk management for process inefficiencies.

Documentation and Reporting:

  • Maintain detailed documentation of the reengineering process, changes made, and the rationale behind them.

  • Generate regular reports for management, highlighting the impact of process improvements on efficiency and cost savings.

  • Identify and mitigate risks associated with process reengineering projects.

Continuous Improvement:

  • Foster a culture of continuous improvement within the warehouse and related processes.

  • Stay informed about industry best practices and emerging technologies to drive ongoing enhancements.

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