Solutions Architect

Job title: Solutions Architect
Contract type: Permanent
Location: Kuala Lumpur
Salary: RM15,000-RM25,000 per month
Contact name: Izzah Hayati Saibudin
Contact email:
Published: 26 days ago

Job description

​​​​​​About our client

Our client has been serving Fortune 500 enterprises and large- and medium-sized clients, with outstanding results. They are the world's top provider of concierge and loyalty solutions.

They have over 30 years of expertise in the creation and administration of high-performance loyalty and concierge programs, the company is a pioneer in the concierge sector. With cutting-edge program design and features, they continue to advance the sector.

With operations across 21 regions, strong digital platforms, an unrivaled number of collaborations with leading global lifestyle brands, and a strategy for intelligent social media marketing, They continue to shape the future of customer engagement and relationship management strategies.

​About the role

You’ll be reporting to the CEO (based in the US) and responsible for defining the overall solution approach for the technologies utilized in the business line and in accordance with the Architecture Roadmap. Future project on Salesforce migration. The role works with business line stakeholders to support the intake of business requests, vetting them against defined roadmaps and incorporating them into Solution Approaches. Based in the Mid Valley area. Hybrid 2 days WFH & 3 days WFO.

Your responsibilities

  • Develop the enterprise strategy for specific business lines in consultation with business needs and aligned with regional and global roadmaps.

  • Working closely with the business, project, and development teams to ensure the solution approach is correct and implemented in the approved manner.

  • Assist in the preparation of business cases for IT solutions, considering infrastructure, licenses, development, and support.

  • Build Solution Architecture Approaches for key areas of the organization keeping within the boundaries of the published Enterprise Roadmaps.

  • Designing technology and solution deployment roadmaps.

  • Lead in designing and selecting information system solutions, considering functionality, data, security, integration infrastructure, and performance.

You will have

Required Skills and Knowledge

  • Strong leadership skills to lead change to effectively meet strategic and tactical solution-driven goals.

  • Strong written and verbal communications skills are required; must be equally comfortable discussing the solution strategies and enterprise roadmap with executives and implementation details with operational staff and IT.

  • Knowledge and experience of cloud-focused designs and usage are essential.

  • Excellent, broad understanding of information technologies including IT infrastructure and service delivery.

  • Ability to assist in defining and socializing the enterprise roadmap.

  • Ability to translate the roadmap into tactical implementable steps.

  • Ability to apply methodologies: RUP, UML, OOP, and Process Flow Diagrams.

  • Understands business architecture models & patterns.

  • Experience with data architecture.

  • Experience with service and integration architecture using an Enterprise Integration Platform such as Tibco, Mulesoft, etc.

  • Wide knowledge of multiple infrastructure/application technologies including (but not limited to): Open Systems (UNIX/LINUX), Enterprise Databases, Middleware, Web services, RESTFul APIs, Application development platforms, testing tools, HTML, High Availability designs, and technologies.

  • Knowledge of integrating solutions with standard Identity and Access management platforms (Okta preferred).

  • Knowledge of Authentication, Authorization concepts (SSO, SAML integration, identity federation, etc.)

  • Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage.

Travel / Rotation Requirements

  • Availability to travel to offices in Singapore and UK on an as-required basis is a must-have.

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